Where can I check my login ID in BT Go?
Access the "Login ID" from the "Your Profile" section, useful for authentication on the web platform.
What do I need to do to be able to view and trade BT Asset Management investment funds from BT Go?
To be able to view and trade BT Asset Management investment funds from BT Go, you must be a client of Transilvania Bank and subscribe ...
If I am an administrator, can I request a company debit card for an employee?
Yes, if you are an administrator, you can request a corporate debit card for an employee. In order to issue the card, it is necessary that the employee already has ...
How can I initiate a full refund in BT Go?
Access the Loans section, select the loan you want to repay, and access "Repay in full". Then check and accept the information ...
How can I use PSD2 services in BT Go?
You can use fintech applications to access account status, check the balance, or initiate payments directly from these platforms, in ...
Can I schedule payments from BT Go for multiple invoices due?
Yes, you can use the "Pay on due date" button for each invoice individually, as long as the due date is correct and within the allowed timeframe.
Is it safe to use PSD2 services?
😊 Yes, all interactions are protected by strict authentication and encryption, in accordance with European regulations on payment security ...
Can I use BT Go's Payment on Due Date on web and mobile?
Yes, the "Pay on due date" option is available both on the web platform and on the mobile application.
Do I need BT's approval to make the full early repayment via BT Go?
No, you do not need additional approvals, the full early repayment through BT Go is an automated process.
Can I schedule a bill payment in BT Go after the due date?
Yes. 😊 If the due date has passed, the "Pay on due date" button will not be available. However, you can choose to schedule the payment for a date ...
How are payment files processed in BT Go ?
Files are uploaded in the background so you can continue to use the platform without waiting for the processing to complete.
What happens if an error occurs during the credit repayment via BT Go?
In case of an error, immediately contact BT's Call Center service or the Relationship Manager assigned to your company to check the status ...